Use case.

Internal Handbook Assistant.

Struggling to locate specific policies or procedures within your company's extensive internal handbook? This assistant streamlines the search process, delivering quick and precise answers to all your handbook-related questions.

I'm new to the team and want to understand our company's vacation policy. Where can I find detailed information about it in the internal handbook, and can you provide a brief overview?

Copilothelps to specify your intents.

Model used

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Welcome to the team! You can find the complete details about our company's vacation policy in Section 4.2 of the internal handbook. In brief, full-time employees are eligible for 25 vacation days per year, which accrue on a monthly basis. Unused vacation days can be carried over into the next year, up to a maximum of 10 days. For part-time employees, vacation days are prorated based on the number of hours worked

LLM:

Filters:

Easily accessible internal information

Improved accessibility of company information

Improved accuracy to minimize misunderstandings

Increase user engagement

What you previously had to do.

Manual searching for the right location of information.
Required to potentially understand and interpret complex topics or processes.
Asking for assistance would still require manual effort.

What this task now looks like.

Type questions and receive instant answers, removing the need for manual search.
Enable the assistant to clarify or simply more complex topics in the language of the users.
Use the assistant as a central, organized directory for company information.

You can choose from various LLMs.

For this use case, we recommend Azure GPT-3.5.

OpenAI

You can integrate the famous ChatGPT-model from OpenAI as an API.

Microsoft Azure

Host OpenAI's ChatGPT-model on Microsoft Azure. Can be hosted in Europe with added security.

HuggingFace

HuggingFace is an AI ecosystem of open-source LLMs, which can be self-hosted on demand.

Mistral

Fast, open-source and secure language models. Facilitated specialisation of models on business use-cases, leveraging private data and usage feedback.

Train from different data sources.

Data examples.

You can train your Generative AI assistant from different data sources. Here are some examples.

Company Policies and Guidelines

Contains all internal rules, procedures, and ethics guidelines, aiding in general compliance and behavior. In formats such as PDFs and text documents.

Training Material and Resources

Offers learning content for onboarding and ongoing education, supporting employee growth and alignment with company standards. In formats such as PDFs and text documents.

Knowledge Base and FAQs

Centralizes common queries and solutions, facilitating quicker resolutions and consistent information sharing. In formats such as PDFs, text documents or website pages.

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Further resources

We have collected a list of resources that might be helpful for you to learn more about this use case.

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