Use case.

Employee services.

This AI-Assistant serves as a reliable go-to resource for employees, helping to instantly answer questions regarding processes and procedures, or simplifying complicated topics and FAQs.

I need to book a flight and hotel for my business trip to New York next month. Can you help with that?

Copilothelps to specify your intents.

Model used

Filter on Category

Sure! I'll need your preferred flight details and hotel area in New York, along with the exact dates of your trip. Post that, I'll draft an itinerary, get it approved as per company policy, make the bookings, and share the confirmations with you via email and on your calendar. Please provide the necessary details to proceed or let me know how else I can assist.

LLM:

Filters:

Instant employee support

Efficiency and Productivity Enhancement

Improved Employee Experience

Cost and Time Savings

What you previously had to do.

Manual Inquiry Handling: Employees direct their inquiries or requests to the HR or administrative department. This often involves filling out forms, sending emails, or making phone calls, which can be time-consuming.
Manual Inquiry Handling: Employees direct their inquiries or requests to the HR or administrative department. This often involves filling out forms, sending emails, or making phone calls, which can be time-consuming.
Manual Inquiry Handling: Employees direct their inquiries or requests to the HR or administrative department. This often involves filling out forms, sending emails, or making phone calls, which can be time-consuming.

What this task now looks like.

Automated Inquiry Handling: Employees can direct their inquiries or requests to the AI Assistant via a chat interface or voice command, receiving instant responses and assistance, which saves time and effort.
Quick Responses and Processing: The AI Assistant can provide immediate responses to inquiries and automate the processing of routine requests, significantly reducing the waiting time for employees.
Reduced Administrative Burden: By automating the handling of routine inquiries and requests, the AI Assistant alleviates the administrative burden on HR and other support staff, freeing them to focus on more strategic and complex tasks.

You can choose from various LLMs.

For this use case, we recommend Azure GPT-4.

This AI-Assistant serves as a reliable go-to resource for employees, helping to instantly answer questions regarding processes and procedures, or simplifying complicated topics and FAQs.

OpenAI

You can integrate the famous ChatGPT-model from OpenAI as an API.

Microsoft Azure

Host OpenAI's ChatGPT-model on Microsoft Azure. Can be hosted in Europe with added security.

HuggingFace

HuggingFace is an AI ecosystem of open-source LLMs, which can be self-hosted on demand.

Mistral

Fast, open-source and secure language models. Facilitated specialisation of models on business use-cases, leveraging private data and usage feedback.

Train from different data sources.

Data examples.

You can train your Generative AI assistant from different data sources. Here are some examples.

Organizational Policies and Procedures

Documents and data related to company policies, procedures, and guidelines on various topics.

Training and Development Records:

Data on training programs, certifications, progress records, and feedback, which can be utilized by the AI assistant.

This might also be relevant for you.

Further resources

We have collected a list of resources that might be helpful for you to learn more about this use case.

All types

All categories

AI assistants

Simplify Customer Service Workflows with GenAI